Support
Troubleshooting & Reporting Issues
Follow the checklists below before opening an issue. Crash Assistant will guide you if the game hard-crashes.
Quick triage
- 1) Update to the latest pack zip and
packwiz refresh if you maintain a fork. - 2) Remove any custom mods you added; re-test with the stock modpack.
- 3) Clear shader/resourcepack overrides to rule out bad assets.
- 4) Ensure Java 21+ and at least 6–8 GB RAM allocated.
Mod incompatibilities
If you added mods yourself and see crashes or missing textures:
- • Reproduce the issue with only your added mod + stock pack.
- • Capture latest
logs/latest.log and crash-reports/* if present. - • Note the exact mod name, version, and steps to trigger the problem.
Post these details to us via GitHub issues (button below).
When the game hard-crashes
Crash Assistant will open with instructions. Follow it to gather:
- •
latest.log and any other log files. - • The Crash Assistant summary text or screenshot.
- • Steps to reproduce.
Attach these to the GitHub issue. If Crash Assistant didn’t appear, copy the crash report from
crash-reports.
Server
- • Make sure you are running only server-side mods or mods marked as both
- • Your server should at least have 6–8 GB RAM allocated.
- • If you cannot resolve the issue that way, open an issue with the crash report or log file.